Privacy Policy

1.Introduction

OxfordTrades Inc. ("we," "us," or "our") operates the OxfordTrades AI Trading Platform, accessible at www.oxfordtrades.com and through associated mobile applications and services (collectively, "OxfordTrades"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, share, and protect your personal information. This Privacy Policy explains our data practices and your rights regarding your information.

By using OxfordTrades, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our services. For questions, contact our Data Protection Officer at dpo@oxfordtrades.com.

2.Information We Collect

We collect the following types of information to provide and improve our services:

2.1Personal Information

• Registration Data: When you create an account, we collect your name, email address, username, password, and, if applicable, financial or billing information.
• Trading Data: Information related to your trading activities, such as transaction history, portfolio details, and preferences for charts or alerts.
• Communication Data: Information you provide when contacting us, including support tickets, feedback, or survey responses.

2.2Automatically Collected Data

• Device and Usage Data: IP address, browser type, operating system, device identifiers, and usage patterns (e.g., pages visited, time spent, features used).
• AI Interaction Data: Data generated from your use of our AI-driven tools, such as inputs to algorithmic models, chart settings, or webhook configurations.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, personalize content, and analyze performance. See Section 8 for details.

2.3Third-Party Data

• Market Data: Financial market data from Data Providers (e.g., exchanges like NYSE, NASDAQ), which may be linked to your account for analysis.
• Third-Party Services: Information from connected services (e.g., linked brokerage accounts or APIs) with your consent.

3.How We Use Your Information

We use your information for the following purposes:

1. Service Delivery: To provide, personalize, and maintain OxfordTrades, including account management, chart generation, and AI-driven trading insights.
2. Analytics and Improvement: To analyze usage trends, enhance AI algorithms, and improve platform functionality.
3. Compliance and Security: To comply with legal obligations (e.g., anti-money laundering regulations), prevent fraud, and secure our systems.
4. Communication: To send service-related updates, respond to inquiries, and, with your consent, deliver marketing or promotional content.
5. Research: To train and refine our AI models, ensuring they provide accurate and relevant trading recommendations (data is anonymized where possible).

4.How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

• Affiliates and Service Providers: With our affiliates or trusted third-party providers (e.g., cloud hosting, analytics, payment processors) who assist in operating OxfordTrades, bound by confidentiality agreements.
• Data Providers: With market data providers (e.g., Interactive Data) to deliver financial information, subject to their terms.
• Legal Obligations: When required by law, such as in response to subpoenas, court orders, or regulatory requests (e.g., for tax or AML compliance).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users.
• With Your Consent: For additional purposes, such as sharing trading insights publicly on OxfordTrades with attribution.

5.International Data Transfers

OxfordTrades operates globally, and your information may be transferred to, stored, and processed in countries outside your jurisdiction, including the United States. We ensure appropriate safeguards, such as Standard Contractual Clauses under GDPR, to protect your data during cross-border transfers.

6.Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law:

• Account data is retained while your account is active and for up to 7 years after account closure to comply with financial regulations.
• Usage and analytics data may be retained in anonymized form for statistical purposes.
• You may request deletion of your data (see Section 7).

7.Your Rights and Choices

Depending on your jurisdiction (e.g., under GDPR for EU residents or CCPA for California residents), you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Update inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Restriction or Objection: Limit or object to certain uses of your data (e.g., marketing).
• Data Portability: Receive your data in a structured, machine-readable format.
• Opt-Out: Opt out of marketing communications or certain tracking (e.g., via cookie settings).

To exercise these rights, contact dpo@oxfordtrades.com. We will respond within 30 days (or as required by law). You may also lodge a complaint with your local data protection authority.

8.Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for platform functionality (e.g., session management).
• Performance Cookies: Collect analytics on usage to improve OxfordTrades.
• Marketing Cookies: Used for targeted advertising, with your consent.

You can manage cookie preferences through your browser settings or our cookie banner. Note that disabling essential cookies may impact platform functionality.

9.Data Security

We implement industry-standard measures to protect your data, including:

• Encryption of sensitive data in transit and at rest.
• Regular security audits and vulnerability assessments.
• Access controls to limit data access to authorized personnel.

However, no system is completely secure. You use OxfordTrades at your own risk, and we are not liable for unauthorized access beyond our reasonable control.

10.Third-Party Links and Services

OxfordTrades may link to third-party websites or integrate with third-party services (e.g., brokerage APIs). We are not responsible for their privacy practices. Review their policies before sharing data.

11.AI-Specific Practices

Our AI tools process trading and usage data to provide insights. We:

• Use anonymized data for model training where possible.
• Do not use personal information for automated trading or non-display purposes without explicit consent.
• Comply with restrictions from Data Providers on algorithmic use of market data.

12.Children's Privacy

OxfordTrades is not intended for users under 18. We do not knowingly collect data from minors. If you believe we have collected such data, contact us to request deletion.

13.Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you via email or a prominent notice on OxfordTrades before significant changes take effect. Continued use of OxfordTrades after changes signifies your acceptance.

14.Contact Us

For questions, complaints, or to exercise your rights, contact:

15.Jurisdiction-Specific Information

15.1European Union (GDPR)

EU residents have additional rights under GDPR, including the right to object to automated decision-making. Our legal basis for processing includes consent, contract performance, and legitimate interests (e.g., improving AI tools).

15.2California (CCPA)

California residents may request information about data shared with third parties for business purposes. To opt out of data "sales" (as defined by CCPA), contact us.

15.3Other Jurisdictions

We comply with applicable laws in other regions (e.g., PIPEDA in Canada). Contact us for details specific to your location.